BestMetrix, our proprietary web-based business intelligence platform gives you 24/7/365 access to a robust suite of reporting and analytics tools. BestMark offers a wide range of mystery shopping, intercept interviewing, compliance audit, panel / focus group discussion, surveying and other market research services. 5500 Feltl Road, Minnetonka, MN 55343. Combined with our proven customer-experience-enhancing methodologies, BestMetrix can help transform your data into actionable insights to meet your objectives. Determine which employee-suggested improvements will result in the highest return on investment. Lean on our experience and insight. Together we’ll gather and interpret your data to see exactly how to improve your business offerings, employee performance, customer loyalty and — ultimately — advance your bottom line. Since 1986, BestMark has helped businesses large and small improve employee and customer experiences, and their reputations, to drive repeat business, loyalty and increased sales while turning customers into champions of their brands. We fully understand that COVID-19 has significantly impacted businesses across the globe. We all love, remember — and reward — great service. Contact BestMark to learn how you can leverage our broad range of market research offerings, including compliance and auditing services. Get paid to help companies large and small improve their customer service. PIL1095. 25 ‘BestMark Mystery Shopping’ Reviews. About BestMark Independent Contractors have successfully performed thousands of evaluations in the state of for BestMark’s diverse client base that includes restaurants, retail stores, casinos, automotive dealerships, financial institutions, hotels, resorts and more. New mystery shops, audits, intercept interviews, and panels are being added all the time. BestMark is one of the largest mystery shopping intelligence, customer experience and employee satisfaction measurement companies in the world. Map out customers’ journeys with your product, service or brand at every touchpoint. Mystery Shop with Us. Provide on-the-spot rewards to employees who demonstrate outstanding customer service or performance. 5500 Feltl Road, Minnetonka, MN 55343. Learn why leading companies count on us to address their unique business challenges. Find out what they’re saying about your company, listen to what they want and deliver to gain positive word of mouth. Enforce essential foundational elements such as correct product placement and accurate pricing. They are thieves of the worst kind! Gain detailed visibility of your competitors’ performance and products/services so you can quickly address your shortcomings, capitalize on your strengths and stand out. Like when a sales associate remembers your name, a cashier enrolls you in a perks program or a server suggests your favorite dessert. 1 Review . © 2020 BestMark, Inc. All rights reserved. We draw from our arsenal of more than 600,000 mystery shoppers, intercept interviewers, compliance auditors and panelists, providing coverage in more than 13,000 cities and towns throughout the U.S. and Canada. Also, their Twitter account has over 6,000 followers. Here’s how you can improve the customer experience. Founded in 1986, BestMark is one of the nation’s first and largest mystery shopping and customer experience measurement companies. Since 1986, BestMark has helped businesses large and small improve employee and customer experiences, and their reputations, to drive repeat business, loyalty and increased sales while turning customers into champions of their brands. Combined with our proven customer-experience-enhancing methodologies, BestMetrix can help transform your data into actionable insights to meet your objectives. BestMark offers a wide range of mystery shopping, intercept interviewing, compliance audit, panel / focus group discussion, surveying and other market research services. Are you looking into becoming a Bestmark Mystery Shopper? Use them to view your products, services and brands from a variety of perspectives. Do NOT attempt to work for these people! Find out why customers leave empty handed, and what you can do about it. Apartment / Leasing / Property Management / Real Estate, Automotive / Dealership / Personal Mobility, Home Improvement / Home Building / Hardware, Transportation Services / Airlines / Travel. The opposite is also true. With over 34 years of market research expertise, BestMark can quickly design a program to ensure that your staff is following proper protocols to keep themselves and your customers safe. We draw from our arsenal of more than 600,000 mystery shoppers, intercept interviewers, compliance auditors and panelists, providing coverage in more than 13,000 cities and towns throughout the U.S. and Canada. I find the positive reviews highly suspect, after my experience, which could have been devastating had I not called the bank on which the check I received was supposedly drawn. Scam!! You’ll better understand their what wants and needs you’re not fulfilling so you can act. You’ll benefit from the insights you require to measure and improve your employee training, company culture, customer loyalty and bottom line. The opposite is also true. June 27, 2019. Conduct market research to find out how people in your community view your local government or other agency services so you can plan, prioritize and act. Reduce turnover and increase productivity by listening to your employees’ constructive feedback. We all love, remember — and reward — great service. We also offer a variety of surveys and question types, including qualitative surveys, quantitative surveys and a combination of both. Satisfied customers are loyal customers. We’ll help you design a program to view your business and brand from a variety of perspectives. BestMark Mystery Shopping: Improving Customers’ Experiences Since 1986. BestMark Mystery Shopping has a Facebook page with around 26,000 likes and followers. Nonetheless, these amounts are no ideal if you are looking for a way to make a full-time income. PIL1095. Learn more about us >. Use them to view your products, services and brands from a variety of perspectives. BestMark is one of the largest mystery shopping intelligence, customer experience and employee satisfaction measurement companies in the world. BestMark is also a member of Mystery Shopping Providers Association – so again, this is solid proof of their legitimacy. © 2020 BestMark, Inc. All rights reserved. BestMetrix, our proprietary web-based business intelligence platform gives you 24/7/365 access to a robust suite of reporting and analytics tools. Apartment / Leasing / Property Management / Real Estate, Automotive / Dealership / Personal Mobility, Home Improvement / Home Building / Hardware, Transportation Services / Airlines / Travel. Unlock your company’s potential for ever-increasing success with BestMark. Sort Reviews By: J Finley . We have an A+ Better Business Bureau rating and we’re award-winning members of MSPA® Americas. Find out what it’s really like to do business with you. BestMark mystery shopping tasks also vary in complexity and time completion so before you participate in one, make sure that you clearly understand what you are getting into. Never underestimate the power of positive reinforcement. Ensure the success of your market research programs with surveys that capture the right information you seek from target audiences, in the right places, at the right times. When we partner with you, we roll up our sleeves and deliver. With BestMark, you benefit from access to our huge panel of field representatives who can give you valuable feedback about your product(s), service(s), marketing and more. Empower your managers and front-line supervisors to model and measure the specific behaviors that most significantly drive customer delight, and sales. We can help you determine how to improve your customers’ experiences and/or drive your internal initiatives. Benefit from our 30+ years of experience and expertise. Since 1986, BestMark has been helping businesses large and small improve employee and customer experiences — and their reputations — to drive repeat business, loyalty and increased sales while turning customers into champions of their brands. If you choose to sign up as a mystery shopper with BestMark, with luck you'll be able to find many of their 10,000+ assignments in your local area! Follow us for industry insights, company news and more. Shop for Us. Here’s how you can improve the customer experience. Gather valuable feedback you can use to improve your customers’ experiences. In addition to mystery shopping services, we’re your source for customer satisfaction studies, compliance audits and employee satisfaction programs. Benefit from our 30+ years of experience. Working together, we can help you plot a course through difficult times and build a firm foundation for your future. Gather the insights you need to delight customers and every location and customer touchpoint.

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