On iPad or iPod touch, make a FaceTime call. The phone is 3 years old. In some cases, the shrapnel in the headphone jack may get stuck or be oxidized, which may cause the phone not to exit the headphone mode. Apple and Verizon still cannot figure out the issue of why I sound muffled on the phone. View the answer I have this problem too Subscribed to new answers . Score 4. Comments: I can toke my fone can't write what I … If you still can't hear, or hear static or crackling, then your network or reception could be the issue. When I make a call my voice sounds muffled, the receiver cannot hear/understand what I am saying. Is this a good question? Answered! Yes No. Iphone 6s Plus when I am talking on the phone it sounds like the person that I am talking to is muffled. Cancel. I purchased the new ear piece from ifixit. I am so disappointed. Try to call again later, or from a different location. Hello, I've seen a couple variations of this question but not my exact problem on the iPhone 6. I’ve went through 4 iPhone 8 Plus and 1 iPhone 8 since September 22nd. If your iPhone started making static noises after you dropped it or took it for a swim, there’s a very good chance the speaker has been physically damaged and your iPhone needs to be repaired. I got an iPhone 8 the sound quality on it was awful people can’t here me vise vera I got a replacement and same thing there telling me there is nothing wrong with the replacement which tells me that iPhone 8 sound quality is awful friends/family won’t buy it … If you hear sound, try making a call with your iPhone and turn on speakerphone. I’ve spent hours and hours in Apple and Verizon and still no resolution. I have replaced the ear speaker cleaned the ear piece cover yet it still sounds muffled. If there is no sound whenever you are listening to music, watching a movie or making a phone call, don’t be panic, you can check out whether the iPhone enters the headset mode. FaceTime isn't available in all countries or regions. When I speak to people on a call, they say I'm very muffled; however, if I put it on speaker they can hear me fine, and I CAN record voice memos, video, etc. Your iPhone’s software controls every sound that plays on your iPhone, so when an iPhone’s software malfunctions, the speaker can too.